HomeAPI Business ModelsCEX Sells – or Why the customer is always right
API Business Models

CEX Sells – or Why the customer is always right

apidays Conferencesapidays Conferences
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In this session at APIdays Amsterdam 2019, Deborah Wietzes & Beate van Dongen, Authors of “CEX Sells”  talked about customer experience best practices and how a great customer experience benefits a company and shared the five success factors for effective omnichannel customer experiences.

Want to speak at the next #APIdays conferences? Apply to be a speaker here.

apidays Conferences

apidays Conferences

Founded in 2012 in Paris, apidays has organized 45+ events in 10+ countries, gathering over 20,000 attendees and 2,000+ speakers. Its aim is to democratize and evangelize the opportunities and the use of APIs for corporations and businesses to fully enter the next wave of the digital transformation, the era of automation.
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