API Business Models

How Communications Service Providers stay relevant in an API-driven world


Communications Service Providers (CSPs) provide the perfect route-to-market for enterprises to deploy CPaaS. Enterprises are hungry for communication APIs and CSPs are eager to deliver. The only question that remains is how quickly can a CSP start to take advantage of this new revenue stream? It’s not as complex as you might think. 

In this session at APIdays Amsterdam 2019, CPaaS enablement expert Jean Deruelle walked us through a real success story of how a CSP turned on ready-made API for their services industry customer and almost overnight increased their call center efficiency. 

Want to speak at the next #APIdays conferences? Apply to be a speaker here.

apidays Conferences
Founded in 2012 in Paris, apidays has organized 45+ events in 10+ countries, gathering over 20,000 attendees and 2,000+ speakers. Its aim is to democratize and evangelize the opportunities and the use of APIs for corporations and businesses to fully enter the next wave of the digital transformation, the era of automation.

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