How Communications Service Providers stay relevant in an API-driven world
Communications Service Providers (CSPs) provide the perfect route-to-market for enterprises to deploy CPaaS. Enterprises are hungry for communication APIs and CSPs are eager to deliver. The only question that remains is how quickly can a CSP start to take advantage of this new revenue stream? It’s not as complex as you might think.
In this session at APIdays Amsterdam 2019, CPaaS enablement expert Jean Deruelle walked us through a real success story of how a CSP turned on ready-made API for their services industry customer and almost overnight increased their call center efficiency.
Want to speak at the next #APIdays conferences? Apply to be a speaker here.