CPaaS vendors continue adding new capabilities and features to support more use cases and simplify communication app development even further, it’s not like CPaaS market is already commoditized, but differentiation is as important as ever.
In this session at APIdays Amsterdam 2019, Alexey Aylarov, CEO of Voximplant, reviewed some future strategies for CPaaS players related to new intellectual services, which in many cases would require use of ML/AI to work properly, like NLP, audio/video enhancement, analytics, etc.
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