DX, API Design & Documentation

Human-Computer Rapport

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Dr. Mark K. Smith, CEO of ContactEngine talked about the relationship between data and humans in his presentation Human-Computer Rapport for Customer Services at APIdays Amsterdam 2019, 

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apidays Conferences
Founded in 2012 in Paris, apidays has organized 45+ events in 10+ countries, gathering over 20,000 attendees and 2,000+ speakers. Its aim is to democratize and evangelize the opportunities and the use of APIs for corporations and businesses to fully enter the next wave of the digital transformation, the era of automation.

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