HomeDX, API Design & DocumentationLearnings of building our own global contact center
DX, API Design & Documentation

Learnings of building our own global contact center

apidays Conferencesapidays Conferences
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In this session at APIdays Amsterdam 2019, Henk Dick, Product Owner Twilio Web and Mobile Interactions at ING Bank shared their learnings of building their own global contact center. 

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apidays Conferences

apidays Conferences

Founded in 2012 in Paris, apidays has organized 45+ events in 10+ countries, gathering over 20,000 attendees and 2,000+ speakers. Its aim is to democratize and evangelize the opportunities and the use of APIs for corporations and businesses to fully enter the next wave of the digital transformation, the era of automation.
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