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What punk rock version of CX would look like? Punk is revolutional, but ultimately it’s about being different, being willing to stand out, being counterintuitive, being wanting to do things that are not boring, not complicated or simple but also to make make mistakes.
Best-selling author, Forbes contributor, independent advisor Adrian Swinscoe shared his keynote speech about Punk CX at APIdays Amsterdam 2019.
Want to speak at the next #APIdays conferences? Apply to be a speaker here.
